Is all work guaranteed?

All our commissioning & installation work carries the required statutory guarantees. Additionally, our systems are backed by warranty from the manufacturers which we can coordinate and complete.

Can you help with ongoing maintenance?

One of the key elements of our service offerings is to maintain long standing relationships wth our customers. As such ongoing maintenance work and if necessary repairs will ensure that your systems operate at the most optimal and provide you with comfort throughout the seasons.

Are you a Licensed company?

Yes, Eastwood Air Conditioning carries all necessary licenses to guarantee the quality of works performed. For your protection our company is the holder of Contractors Licence Number 44441C.

Can I switch my AC off at the powerpoint or at the fuse box?

It is OK to turn the power off, especially if you are away for long periods. Most units have a low wattage crankcase heater that keeps the compressor warm. If the compressor is cold, damage will occur at startup. If you turn off your air conditioner it must be turned on at least 12 hrs before use.

Cool/Hot air does not flow out soon after the start of heating?

The air conditionier is warming up, you should wait for 1-4 minutes. The systems are designed to start discharging air only after it has reached a certain temperature.

I have cleaned the air filters but the light won’t go off?

You will need to press the reset button. With ducted, light commercial and commercial situations the reset button is on the controller. On wall splits and floor consoles you will need to remove the grille to find the reset button.

On the ducted system the air is only blowing in part of the house?

Ducted systems can be designed so that only parts of the house (zones) can be air conditioned at a time. Check that the zone switch is turned on.

Operating stops suddenly (light flashes)?

Turn the circuit breaker off at the power point for the AC. Turn it back on after 5-10 minutes. Turn on the AC inside. If the light stops blinking there is no malfunction. If it continues, please contact our service department.

The air conditioner does not operate (green light is off)?

Change the batteries on a hand held remote. If you have power failure in your area, reset the unit from the switchboard.


> 1,000







Regular maintenance ensures you meet all OH&S standards.

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